First the speedbout was broken and stopped in the midelle of the sea when her engin gotte broken, it took for half an hour and even more to fix it meanwhile people puke and start feel sick. Never theless the crew didnt speak any English and people that speaks thai needed to translate for us.
After that the driver of the first vehical was overall OK but he didnt know that we go to Phuket.
The last driver also sttoped like houndred times to pick up strangers and arrived with dealy.
The departure time of the ship was late. So it was late to arrive at the destination. I was worried about COVID-19, but many people did not wear masks. Why didn't the employees say anything about this? They even made three people sit next to people who didn't wear masks. It doesn't matter if three people sit together, but I hope you pay attention because it's a COVID-19 situation. Can you explain in more detail in the process of changing ships in Kohlanta? You have to change your tickets through check-in, and I hope people can stand in order. I was angry because of the people coming in in the middle even though I was in line in advance. The staff also didn't have a guide. But I used it well. Thank you.
We booked a trip from Koh Lipe to Phuket. The speedboat from Koh Lipe to Pak Bara Pier was great - no issues at all. Yet when you get to Pak Bara you have no idea where the van to Phuket is located (no directions are given before hand and no-one meets you at Pak Bara). After you find the van yourself, you’re squished into a van with packages that are dropped off on the journey. A few hours into the trip we were also asked to leave the van at a bus stop and told a different van would pick us up in 30 minutes. We arrived to Phuket over an hour late due to the number of stops on the way to pick up (drop off) packages and other stops for unclear reasons. We weren’t given any water or food during the entire 10 hour journey (there was 1 stop at 7-11 for us to buy our own food/water).
Overall, poor communication and not a great experience for a long journey
Problem with motor on the speedboat.. had to go back to phi phi .. no communication we didn’t know what was going on.. crew did not speak English .. lost a lot of time of travel that day