People in the agency in Bangkok are not nice at all. We stopped only once in 11 hours in the bus. We arrived late so we had to rush to the boat, and couldn't get the top because so many cars blocked us. Otherwise, the bus is quite comfortable but it would be nice to wash the blankets sometimes.
The operators were not very clear on which buses were for who at the start of the journey. Also the toilet onboard was extremely smelly and we had to endure this for.10 hours.
Ultimately they got us to our destination on time but not before trying to sell us additional services. Definitely.wasnt the smoothest experience but reflective of the price.
Trip was good. It was hard to sleep because we had many loud children around us, but the first night bus was very comfortable… the second bus, which should have been a minibus, but was like an old normal bus, was not that comfortable, but it was okay, we just spent one or one and a half hour in it. The ferry was not that clean but the seats were very comfortable.
Sometimes the organisers were a little bit stressed, but still friendly and we always felt safe during the trip. :)
The trip went smoothly. The cab driver from the hotel did have a hard time finding the Lomprayah pick up point … it might be nice to provide some basic directions on how to get there… main arteries etc.
The arrival time was respected. The negative point was on the stop the bus made. The bus only stop in one place where the food is expensive. It doesnt stop near a 7 eleven or food shops.
The bus was not the one as on the advertised picture. Two lines with 2 seats each as you know it from regular buses. The seats where small and the distance to the seat in front of you where random. I got not lucky and got the seat with the least space because I was picked up at the last pickup point at Khao San Road. It got worse when the person in front of me leaned back with the back rest. I had to put my legs in the gangway as there was no space elsewhere (I am 181 cm). The foot rests of the seats weren’t usable. Seems like they installed to many rows to fit more ppl in.
After 3h the aircon was not able to cool down the temperature and turned into a extreme loud fan basically.
After 5h someone had digesting issues and the toilet cabin was not properly sealed. So everyone had to deal with the smell of this digesting issues the rest of the ride.
The provided snack was a joke! 250 ml orange juice and a little piece kind of sweet cake.
Only good thing was that the bus was only 10 minutes late for pickup and the whole trip time was as advertised.