Im still confused re departure time. Fortunately I was picked up from my hotel and dropped at the bus stop for 17.45.and the bus departed. My e ticket clearly said 18.45..
The pick up guy was a pleasure. We chatted on the bike. He rCed me to the bus drop off. I checked with driver, thru google translate, told him my ticket 18.45.
My name was on his list. For 17.45.
I'm still puzzled. But happy to be on bus.
The support service via email was excellent. And replied instantly.
first-class compartment is overpriced. For more than 130$ you have very poor breakfast and hot soft drinks and beer (that should be cold actually), no toiletries, no towel, even no trainman in our coach.
AC works well.
Toilet is clear.
Wifi is promised but doesn't work.
Easy to book, details confirmed within hours and clear information in the mail.
Arrives at pick up point where a minibus picked a handful of people and we then went to another location.
It took about 1h to get sorted and separated in buses but then we were on our way.
Ride was OK, seats were comfortable enough but a lot of beeping and movement meant I woke up several times overnight. Arrived to destination as advertised. Good value for money, would recommend the VIP one as it has charging points and newer seats. I'd use it again
ฮานอย ถึง เว้, รถบัส วีไอพี 20, Grouptour (Công ty du lịch quốc tế Grouptour), 1 มิ.ย. 2023
C’était pas mal mais les photos ne correspondaient pas au bus, nous n’avions pas de rideaux et l’organisation à l’arrivée était un peu compliqué entre les bus.. ils ne parlent pas forcément anglais donc c’est pas toujours simple
ฮานอย ถึง เว้, รถบัส วีไอพี 20, Grouptour (Công ty du lịch quốc tế Grouptour), 14 เม.ย. 2023
If you ignore the rough tracks the train is driving on, it’s perfect. But thats everywhere the same. With a sleeping pill the time flies. Everything was good, other companies have nicer wagons, but it was clean and we got small bags with bananas and water. So all in all it’s good to travel with.
ฮานอย ถึง เว้, รถไฟ #SE3 รถนอนวีไอพี 4 ล้อ, NewLivitrans Express (SONG HONG RAILWAY TOURIST SERVICES COMPANY LIMITED), 28 ธ.ค. 2022
Checked in at Mango Hotel and waited in the hotel. Taken straight through to the train and shown to our cabin. 4 birth cabins, mixed sex. Beds quite comfortable. USB charging point by head of bead. Easy to sleep - very quiet. Croissant, banana and milk in cabin for breakfast and tea and coffee sachets. Communal hot water in the Isle. Staff very helpful. Only downside is the toilets.
The beds were really hard and we had lots of cockroaches in our cabin. Also we couldn't regulate the aircon and I never saw a disgusting train toilet like the one on our train.
