Es war sehr angenehm und bequem mit diesem Bus zu fahren. Es war auch eine Toilette an Board.
Was uns nur störte war, dass wir vorab keinerlei Informationen bekommen hatten, das wir vom Pickup-Point erstmal 2 Stunden mit einem Transporterbus zum richtigen Bus gefahren wurden.
Der Bus war nicht pünktlich am Zielpunkt aber es ist bei dem vielen Verkehr und der langen Reise von Saigon nach Nha Trang (ca. 12 Stunden) auch schwer abzuschätzen und wir hatten damit schon gerechnet.
Man hatte auch die Möglichkeit früher auszusteigen wenn es für seinen eigenen Plan besser passte.
Wir würden den Bus jederzeit noch einmal nutzen.
IMPORTANT:
I recommend doing this as an experience to see how riding trains is in asia but i wouldnt recommend doing this regularily.
The trains in the first class are dirty, you can hear other people and vietnamese people sometimes tend to watch loud videos or sound music in the sleeping cabins. It is DEFINITELY not like first class in western countries, more like 3 third class travel for europeans.
Was worried we would miss the bus because no locals knew where the bus would stop and could not help with instructions. But I called the company and they sent someone to get us wich was very helpful! Thank you!
Bus wasn't on time. Beds are not made at all for 1.80 meter people. Bus could have woken up passengers 15 minutes before arrival!
He stops and yells "you have to get out quick"!
was my first and last ride.
Die Abholung war etwas chaotisch und keiner wusste in welchem Bus er muss und der Bus war etwas zu spät. Aber die Fahrt war gut. Wir haben fast durchschlafen können und haben ein Wasser bekommen. Der Bus kam fast 2 Stunden früher an.
The pick up station Phuong Trang Waiting House is not on GRAB. So not easy to find and book via app.
The bus was over 20 mins late and the bus drivers treated me, as if I was late and grabbed my stuff and threw my things in to the side trunk.
They screamed at me to jump into the bus. I hurried and stepped in a hurry because the bus started to move and I was already afraid to fall down.
When entering the bus and the bus driver hit my leg and shouted at me to take the shoes off.
I had shorts on and it was not appropiate to hit a woman's leg!
So it would be helpful if this information would be on the PDF.
Especially, as foreign traveller, when rushed like a pig to the slaughter into the bus. In this moment I had no chance to make myself aware of local habits. And was shocked that I was treated and hit on my leg like this. Again, I was punctual: myself and my luggage should have been treated with a little bit more respect.
Then I was leaded to a seat on the upper deck. But I had reserved mine on the ground. All other seats were already occupied. He insisted that I take the left one. I had to say again that I reserved and the I booked ground with a seat number. After discussing the woman who was on my seat finally moved away. Again, I didn't do something wrong and unfortunately had to discuss.
MINUS: service
MINUS: No WIFI although it was stated as service!
MINUS: Very annoying: people are listening music or shows without headphones on their mobile phones.
MINUS: Toilet door was not closing properly. It luckily didn't pop up while I using it. Imagine ;-)
PLUS: Bus driver drove safely. Using the horn all the time.
PLUS: The bus ride itself was comfy and I arrived where I wanted to go.
PLUS: Lunch break. Well organized place.
So therefore average of 3 stars.
Ordering tickets with 12go works easy and fast, got an e-ticket to show on the mobile phone at the train station, paid by ViSA credit card. The train was perfectly on time, but any comfort or cleanliness are more or less missing.
The train was very old and the seats small for us tall Swedish people. The man beside me was snoring loud most of the eight hours train ride so I spent as little time as I could in my own seat.
The staff on the train were not very service minded, slept alternatively spoke very loud to each other in the food car, but we at least got some food to eat.
All in all it is very strange that a developed country as Vietnam have this very low standard train.