Overall very good ride. I‘ve experienced none of all the bullying behavior against Western people described in some reviews. Very kind staff but unable to speak English, so it‘s more of a gesture-based communication :)
Vientiane-Hanoi: Arrived at the border around 2.30 am, took a rest until the border opens, paid 10k Kip tip to the Lao staff and 50k Kip to the Vietnamese staff at immigration. Everything worked well having the eVisa in advance. No visa on arrival available. One guy had the wrong border crossing checkpoint to enter Vietnam in his eVisa, so he paid about 2M Dong to the Vietnamese staff to get in. Didn’t need any Dong at the border, I could pay everything in Kip. Bus was comfortable and we arrived only with a delay of 1-2 hours. Hard to tell if I‘d do it again bc it‘s a very long ride in the end but that‘s what you pay for I assume. Good job!
เวียงจันทน์ ถึง ฮานอย, รถบัส กึ่งนอน, HTX Van Tai 277 (HTX Vận Tải 27-7), 10 ม.ค. 2023
I don't feel very comfortable in the car. The place is quite narrow and the mattress is hard while moving for 12 to 14 hours, and the staff does not drink anything. The garage should install additional USB connector-type phone chargers like many other night runs because of the urgent need for communication. Especially, the staff are very friendly and enthusiastic to support customers, but if they improve their English further, it will be a plus for the journey.
เวียงจันทน์ ถึง ฮานอย, รถบัส กึ่งนอน, HTX Van Tai 277 (HTX Vận Tải 27-7), 6 ต.ค. 2022
MK
Marin K
Everything was as expected i was sleeping the whole ride its cold at the border so bring sneakers and jackets. They didnt speak any english and bus had wifi but i didnt know the password. They left you somewhere nowhere in the hanoi but its okey grab is cheap.
Pros: The bus was perfect! Just as advertised! Comfortable beds and felt pretty clean. Also had a toilet.
Cons: The staff were rude, a little too up in everyone’s space, blasted music for 70% of the ride, didn’t speak a lick of English, and dropped us 30 minutes away from where we were told we would be dropped. The bus driver was also transporting a live gecko in a water bottle (it may have died on the journey and looked too big to get out of the water bottle).
Not what we were sold. We paid for double bed sleeper bus and ended up with cramped single seater pods. No toilet on the bus either. It was not a fun journey.
Too hot, no ac, took way lobger than necesarry, bus driver had a 6 hour sleep break mid drive
เวียงจันทน์ ถึง ฮานอย, รถบัส กึ่งนอน, HTX Van Tai 277 (HTX Vận Tải 27-7), 8 ก.พ. 2024
NM
Nina M
The ride was fine. But we booked online a bus to Hanoi that leaves at 3 pm. When we came at the busstation, the bus driver said that it leaves at 6pm. So we had to wait for 3 hours before it leaves. I checked our booking confirmation and it definitely says we booked a bus from 3 pm. You should change that, because waiting 3 hours before going on a 23 hours busdrive is not nice.
เวียงจันทน์ ถึง ฮานอย, รถบัส วีไอพีนอน 34, Grouptour (Công ty du lịch quốc tế Grouptour), 15 ต.ค. 2023
NN
Natalie N
I was quite scared but the trip was quite good and the operator also supported me enthusiastically. I'm a little worried because the bus doesn't have privacy, but I have no other choice. I completed my trip very happily
เวียงจันทน์ ถึง ฮานอย, รถบัส รถนอน 41 ที่นั่ง, Grouptour (Công ty du lịch quốc tế Grouptour), 2 ต.ค. 2023
NB
Niklas B
Bus didn't start at 17:00. It started at 18:00. Nobody told us what to do or when a break is. The staff wasn't able to talk English. No clear instructions from the booking confirmation.
เวียงจันทน์ ถึง ฮานอย, รถบัส รถนอน 41 ที่นั่ง, Grouptour (Công ty du lịch quốc tế Grouptour), 23 ก.ย. 2023