The bullet train ride was good. The main issue was transferring from Tokyo station to the Shinkansen. It was very complex and took a very long time. We needed to ask around a lot too. It would be great if the tickets came with some kind of map/guide to help travellers
東京到京都市, 火車 #NOZOMI 49 標準艙, Shinkansen JR Central (Shinkansen JR Central), 2023年7月15日
KB
Kanyanut B
优质的火车服务方便省时
此評論係自動產生翻譯
รถไฟบริการยอดเยี่ยม สะดวกสบายและประหยัดเวลา
東京到京都市, 火車 #NOZOMI 17 自由席, Shinkansen JR Central (Shinkansen JR Central), 2021年9月3日
KL
Kirsten L
No English no
東京到京都市, 巴士 標準加大, Tourist Bus, 2025年5月6日
KF
Kim F
everything went well and neatly, but you really need to reserve space for your suitcase if you have a larger suitcase than hand luggage. for the return journey I bought that ticket at the ticket sales at the station.
東京到京都市, 火車 #NOZOMI 263 標準艙, Shinkansen JR Central (Shinkansen JR Central), 2025年4月15日
IB
Irina B
fast and comfortable!
東京到京都市, 火車 #NOZOMI 61 綠皮車, Shinkansen JR Central (Shinkansen JR Central), 2025年4月10日
MN
Mochammad N
bus is good, clean and fast, but sometimes reclining seat depend on the passenger attitude, our front passenger look like doesn't care with us behind them, so a bit discomfort for us for traveling long way
東京到京都市, 巴士 快速、直達, Chibamirai Kanko Bus KB4, 2025年1月27日
東京到京都市, 火車 #NOZOMI 41 標準艙, Shinkansen JR Central (Shinkansen JR Central), 2024年4月1日
CV
Claire V
Trying to find the correct part of the station and use my tickets was very stressful
東京到京都市, 火車 #NOZOMI 11 自由席, Shinkansen JR Central (Shinkansen JR Central), 2023年9月11日
RT
Rangie T
I purchased my tickets the night before we needed Shinkansen tickets, so it was a bit last minute. When I bought my tickets it was charging me in Euros so I started to feel unsure, however I proceeded with the purchase. I received an email for my receipt but I did not get a confirmation email right away. I waited until the next day, which was our day of departure at 1425 hours. At 1030 hours I still had not received an email so my panic wostened. I started emailing 12Go inquiring about confirmation email. At 1125 hours I finally received my confirmation email so I was at ease finally. When we got to Shinkansen gates to board Shinkansen using the QR code provided, they would not work. Panic came back. I was afraid it was not real or 12Go was a scam. They let us board and we sat in our reserved seats which had to be legitimate because the conductors never questioned us sitting in the reserved seats. My panic was not completely settled as I wasn’t sure if they were going to charge me or what upon arrival. Again panic set in again. Once we arrived in Kyoto Japan Shinkansen train station we tried to exit with the QR codes and again they did not work. Panic came back. Because of the language barrier I wasn’t sure what to do, but the station attendant helped us, he was able to scan our QR codes on his system and we were out of the Shinkansen station and felt at ease again as we arrived in Kyoto Japan. It all worked out at the end, but as a foreigner traveling where you can’t speak their language it was nerve racking to feel something wasn’t right. In the future, I’ll just pay at the train station directly even if it means it is much more expensive.
東京到京都市, 火車 #NOZOMI 41 綠皮車, Shinkansen JR Central (Shinkansen JR Central), 2023年7月29日
