Best company in Cambodia and very professional. The bus leaves on time, the staff is very kind and helpful, informs about all the details while crossing the border and speaks English well. There were snacks and water provided on the bus, and the night buses have pillows and blankets. They even found a small device that I left on the bus and returned it to me! I will definitely use again.
Giant Ibis gave a very good service overall. Bus departed on time. The only complaint would be that the AC was broken. So we had to drive with the windows open.
We've travelled in the night bus from siem reap to Kampot and from Kampot to Phnom Penh. Both times the bus was on time, the staff super friendly and the service outstanding. For us the beds were too hard and too short (I'm just 1,70 m but could feel top and bottom) but it was okay for one night. Driving also was both times very good, felt safe!
When we booked they showed a nice big bus. What we got was a small minivan. They said the big bus’s air conditioning was broken. Meanwhile the small van we had was super hot
The friendliness of the Giant Ibis staff was the best. Of course, it wasn't a reserved car... Anyway, thanks to the great handling of the Giant Ibis staff, we were able to get to our destination very comfortably, and it also helped us save time and money. If I travel on that route, I will definitely use it again. We would like to thank the staff at Giant Ibis located in Kampot.
A late start , followed by just sitting waiting for people . Then on a stop had to be push started by three men . No covid safety , not at all a comfy ride , rude driver , choose another !