I bought my ticket for 12:30 pm, then somebody contacted me to ask to arrive to the station at 12:50 saying that the reason for that was because the bus needed to pick other passenger at other point, which was not true. Even though I arrived at 12:20 at they gave me the ticket for 1:30 pm, they just decided to change my ticket for no reason, this was terrible!
Wir wurden über eine Verspätung von 15 Minuten frühzeitig per E-Mail informiert. Im Bus entschied der Busfahrer wo wir sitzen sollen und wies uns an zu dritt in der letzten Reihe zu sitzen, obwohl noch ein weiterer Sitz frei war. Auf die Frage warum wir uns nicht aufteilen können, damit mehr Platz sei, bekamen wir die Antwort, dass wir diesen Platz nicht gebucht haben (konnten wir während der Buchung allerdings nicht auswählen) und die Fahrgesellschaft dies per Kamera im Bus überprüfen würde.
It was a great experience- didn’t sleep
Much because it was so different to what I am used to experiencing- but if I do it again I think it would be easy to sleep. Staff were very nice and helpful.
老街到河內市, 火車 #SP4 VIP臥鋪, Laman Express, 2025年5月11日
AS
Alfonso S
The cabin was pretty good and the train not as shaky as some other company we traveled with. That said, they indicate that you have to do the check-in at a restaurant opposite the train station, but it just felt like a "trap" to get you to eat there while waiting, but there's no actual check-in process...after paying for the food, a girl from the restaurant literally just walks you to the train and leaves, something I could have done by myself, so there's literally no reason whatsoever to actually go to that restaurant, although even 12Go says so on the PDF). To be fair, the restaurant was good, but again, no real reason to make you go there at all.
老街到河內市, 火車 #SP4 VIP臥鋪, Laman Express, 2025年5月7日
SK
Sungjun K
It's my first time using a bed train, but the Vietnamese railway still needs a lot of improvement. No sound insulation.
Straight forward enough to navigate. The train journey wasn't the most smooth in terms of ride comfort. Beds were hard but did the job. I'm quite tall so didn't have to crap up too much which was nice. Air conditioning was a bit weak, ok if you were on top bunk but lower bunks felt a bit stuffy. Did the job.
