They sell more VIP cabins than they have! We were told on the spot that there's a malfunction in one of the cabins and they had to move us to a different car. We and other 3 families ended up in a car of a different standard that the photos promised. We had our private cabin surrounded by locals that smoked cigarettes all the time, acted very loud till 2AM. The cabin looked like arranged quickly to match the VIP standard. I made it to the destination safe and in clean conditions but the overall experience felt overpriced. I would not recommend Laman.
Lit confortable avec une couverture et un coussin. Place pour mettre les bagages sous les lit et dessus. Quelques petits trucs à grignoter et à boire disponible gratuitement dans la couchette. Une dame passe dans les couloirs pour vendre à manger et à boire à des prix corrects. Par contre pas mal de bruits (le train fait du bruit et des des branches d'arbre tapent dans le train durant le trajet). Arrivée et départ à l'heure (à ~15 minutes près). Et bien se couvrir car la climatisation est forte et pas possible de la régler.
Service is good, sheets are clean, but in the end it is just another old nighttrain waggon, better than Indian, worse than Europe, similar to Russian. So don‘t expect miracles from Laman. The „pre-travel checkin“ is unnecessary, it just makes you stay 45min at the lobby. But you get free water and are guided to the train. :)
Overall great experience! Very clean 4 berth cabin compared to the Vietnam railways cabin we had been in previously. Linen was actually clean and they even provided refreshments free of charge. The mattress is a little firm but nothing worse than we expected and a bit of noise from the train moving but would recommend bringing ear plugs and an eye mask.
Sleeper train Hanoi to Sapa, check in at Mango hotel was easy. Very friendly and attentive Laman staff with great English, she made sure everything was taken care of and checked up on us even after boarding the train. Train itself was very clean with water and snacks provided and some nice attention to details. Sleep was fine, even as a tall person. Overall 5/5 stars and would recommend.
As expected from Reading other reviews, if not better.
Small carriages with 4 beds (cramped if you are tall. Water and oreos and banannas ready on arrival.
Cleaner beds than expected with nice sheets / pillow. Chargers above every bed.
Rattly train, never going to be an amazing night's sleep but did the job.